Information Collection, Use, and Sharing
Real Estate Institute collects information from you in several ways from different
parts of our website. The information gathered when you interact with our website
and services falls into two categories: (1) “personal” information, which includes
the information you supply when you register to use features or services at our
website and/or enroll in course programs or purchase products that we sell; and (2)
non-personal information which is collected through technology, such as tracking
information collected by us and third parties.
Personal information about you may be required to complete enrollment in our courses,
for billing purposes, marketing efforts, contests, sweepstakes, and special offers,
and/or for regulatory reporting and audit requirements mandated by various Federal
and State regulatory bodies. Personal information collected may be non-public
information that includes, but is not limited to:
- Demographic information such as: your mailing addresses, your email address,
your employer information and work history, your license number, your age and,
in limited circumstances, your SSN.
- Financial information such as: credit card numbers with expiration dates and CVV
numbers, bank routing and account numbers (for check and ACH transactions).
We may collect your personal information through any of the following methods:
- Voluntary disclosure: We may obtain information you provide us directly either
at this website, when speaking with our Customer Service Representatives,
through emails you send, through online chat or via other direct contact from
you.
- Referral partners: We may obtain information from individuals or companies with
whom you have discussed certain education-related services and who may contact
us in an attempt to serve your needs.
- Data and list providers: We may obtain information through various regulators
and providers of data and contact lists for individuals attached to industries
that, in general, have a need for services provided by Real Estate Institute.
- Information collected using technology: Real Estate Institute uses various
Internet technologies to manage the services of our website and track the use of
our services. Non-personal information that we collect using these technologies
may be combined with other information about you.
- Device Information. We may collect non-personal information about the computer,
mobile device, or other device you use to access our website or services,
including (but not limited to) your IP address, geolocation information, unique
device identifiers, browser type, browser language, and other transactional
information.
- Cookies and similar technologies: A cookie is a small amount of data that is
sent to your browser from a web server and stored on your computer’s hard drive.
We may use cookies and/or other similar technologies like web beacons to manage
our website and email campaigns. We may track information about your activities
at our website at any time and over time in an attempt to better serve your
needs by providing you more relevant information.
- Analytics, Log Files, and Reading History: As is true of most websites, we will
gather certain information automatically and store it in log files like most
other websites. This information may include Internet protocol (IP) addresses
(the region or general location where your computer or device is accessing the
Internet), browser type, operating system, and other usage information about the
use of our website, including a history of the pages you view. We may combine
this automatically collected log information with other information we collect
about you. This is done so that we may improve the services we offer you. We
have also hired third parties to provide us information, reports, and analysis
about the usage, browsing patterns of our users. They may independently record
the type of device and operating system you are using as well as general
location information.
- Third Party Use of Information (including, but not limited to Google Analytics
Tracking, AdWords Remarketing, Facebook Remarketing): Some of the services and
advertisements included on our website and in our services are delivered or
served by third-party companies, which may collect information about your use of
our services. These companies may place or recognize cookies, Web beacons, or
other technology to track certain non-personal information from our website
users. For example, in the course of serving certain advertisements, an
advertiser may place or recognize a unique cookie on your browser in order to
collect certain information about your use of our services. For another example,
an advertiser or ad server may also be able to collect your device’s unique
identifier in the course of serving an ad. In many cases, this information could
be used to show you ads on other websites based on your interests. We may not
control or have access to these third parties’ use of cookies or other tracking
technologies or how they may be used. We use Google Analytics to understand the
way that visitors to our website interact with it. We have enabled the following
Google Analytics advertising features:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
- Integrated services that require Google Analytics to collect data for
advertising purposes, including the collection of data via advertising
cookies and identifiers.
- We use Google AdWords re-marketing technology to market our website throughout
the Internet. We place a cookie on your browser, and Google reads these cookies
and may serve an ad on third-party website, after you have visited our website.
If you do not want information collected through the use of cookies, there is a
simple procedure in most browsers that allows a customer to deny or accept the
cookie feature; however, as aforementioned, you should note that the cookies may
be necessary for a user to access and use certain features available on our
website. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out
Browser Add-On. You may opt out of ad serving on Google’s
opt-out page. We also utilize Facebook Advertising re-marketing
technology to market our website throughout the Internet. Facebook may use
cookies, web beacons, and similar technologies to collect or receive information
from our website and other websites using that information to provide
measurement services and ad targeting. You can opt out of the collection and use
of information for ad targeting by following Facebook's published
opt-out instructions. Additionally, you can opt out of additional
web-tracking technologies via the Digital Advertising Alliance’s
consumer choice page.
We may use your information for a variety of purposes including, but not limited to:
- Provide the Services You Request. We use the information we gather about you to
enable your use of our services and fulfill your requests for certain products
and services. For example, to enroll you in courses for which you have paid
tuition or received a complimentary enrollment.
- Statistical Analysis. We perform statistical, demographic, and marketing
analysis of the users of our services and their purchases. This provides
information that may help us to improve our customer relationships, for example.
- Responding to your requests for information on our programs or assistance from
our instructors.
- Contacting you about products or services that we believe may be of interest to
you, or sharing information and special offers from other companies, both
affiliated and non-affiliated.
- Email Notices, Ads & Newsletters. We will periodically send you email
newsletters or promotional email about our programs and services.
- Verifying and validating your identity such as when you attempt to login to a
classroom equivalent (webinar, online self-study, or online distance education)
course that requires authentication.
- Maintaining a record of our interactions with you if you contact our Customer
Service Department, send an email to us or access any web-based help tool we may
offer.
- Investigating and attempting to prevent fraudulent or criminal activity and/or
unauthorized use or access of personal information, our website or any other
data system.
- Responding to requests from event sponsors that provide complementary goods or
services in conjunction with courses or events that that you attend.
- In connection with a sale or transfer of some or all of our interests or assets
in Real Estate Institute or any affiliated organization.
- To respond to a subpoena, request from a regulatory agency or as otherwise
required by law.
Disclosure of personal information:
In general, we do not sell or rent your personal information to third-parties outside
of our organization. However, from time-to-time we may enter into certain affiliate
agreements with other companies that are designed to serve our customers’ needs by
expanding our business offerings, or provide products and services to others to
assist them in servicing their customers. We may share your personal information
with these affiliates in the ordinary course of doing business for their use in a
manner similar to the ways in which we use your information as described above.
Additionally, we may share your information with any partner companies who may have
or acquire an ownership stake in Real Estate Institute, in connection with a sale or
transfer of all or a portion of our interests in Real Estate Institute and with
certain State and Federal regulatory agencies that need your information to verify
completion of a regulatory requirement prior to the issuance or renewal of a
professional license. Finally, for all orders transacted with a credit card, we must
transmit your credit card information to the third-party payment processor and,
should you enroll in a course that requires shipping of course materials, we must
share your information with the third-party shipper who will be delivering those
materials.
Add to Listing
